Customer Success Engineer

Company: VirtualVocations
Location: Kansas City
Posted on: April 13, 2025

Job Description:

A company is looking for an Associate Customer Success Engineer.
Key Responsibilities

Respond to technical and product inquiries from customers through various channels
Troubleshoot application and product issues while managing incidents and escalations
Collaborate with teams to enhance customer experience and document process improvements

Required Qualifications

Strong background in cloud technology and Linux systems
Prior experience in Customer Success or solutions architecture roles
Working knowledge of Linux, networking, storage, and virtualization technologies
Experience with database engines such as MySQL and PostgreSQL
Bonus: Relevant certifications like RHCE, CKA, or CKAD

Keywords: VirtualVocations, Lee's Summit , Customer Success Engineer, Engineering , Kansas City, Missouri

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